Thank you for choosing our e-commerce website for your shopping needs. We understand that sometimes, you may need to return a product and receive a refund. This policy outlines the terms and conditions for returns and refunds.

Returns: We accept returns within 30 days of delivery for most products. To initiate a return, please contact our customer support team and provide your order number and reason for the return. We may require additional information, such as photos or videos of the product, to process the return. Please note that some products may be non-returnable, such as perishable items, personalized items, and digital downloads.

Refunds: Once we receive and inspect the returned product, we will issue a refund to your original payment method within 5-7 business days. The refund amount will be the purchase price of the product minus any applicable shipping and handling fees. Please note that we are not responsible for any fees or charges incurred by your bank or credit card issuer.

Shipping: You are responsible for the cost of return shipping unless the product was defective or damaged upon receipt. If we determine that the product was defective or damaged, we will provide a prepaid return label for you to use.

Condition of Product: To receive a full refund, the product must be in new, unused, and resalable condition with all original tags and packaging. If the product is not in this condition, we reserve the right to refuse the return or charge a restocking fee.

Cancellation: If you wish to cancel your order before it has shipped, please contact our customer support team as soon as possible. If the order has already shipped, you will need to follow our return policy to receive a refund.

We reserve the right to modify this refund policy at any time without notice. If you have any questions or concerns, please contact our customer support team. Thank you for shopping with us.

Refund Policy